Automations

AI that quietly does the work.

We build agent systems that take repetitive work off your team — then we measure whether they actually did. Triage, reconciliation, research, reporting. Shipped, monitored, maintained.

6–12 week projects · retainer from $24k/mo · diagnostic from $18k
What we automate

The work that eats your team's day.

We don't build chatbots. We build agents that take real repetitive work off your team's plate — measured by hours returned, not demo polish.

Ops
Support ticket triage & routing
Classify, route, and draft responses for inbound tickets.
On-call incident enrichment
Auto-gather logs, past incidents, and runbooks before the page fires.
Vendor & RFP processing
Extract, normalize, compare across hundreds of supplier documents.
Finance & back office
Invoice & expense reconciliation
Match, flag anomalies, post to GL. Humans only for the edge cases.
Contract review & redlining
First-pass redlines against your playbook, routed to counsel with notes.
Board-prep & monthly reporting
Pull from your warehouse, narrate the numbers, draft the commentary.
Engineering & product
Bug triage & reproduction
Parse the report, try to reproduce, file with a narrowed cause.
Release notes & changelogs
Translate commits into customer-legible release notes every Friday.
Design → code scaffolding
Figma to React components with your design tokens and conventions.
Go-to-market
Inbound lead research
Enrich every inbound with account context before the sales call.
Competitor monitoring
Weekly digest of what actually changed, not marketing noise.
Customer health signals
Summarize every account's last 30 days into one paragraph for the CS team.
Delivery

How a typical engagement runs.

Six to twelve weeks, end-to-end. Weekly check-ins with your team; async on everything else. No surprise invoices.

Week 1
Phase 01

Discovery & scoping

We sit with your team for two days. Shadow the work. Measure the current baseline. Pick the one workflow where we can show real numbers by week 6.

Week 2–3
Phase 02

Build v0

Working system end-to-end, deployed to your staging environment. Rough around the edges. We run it against last month's data before touching anything live.

Week 4–5
Phase 03

Evals & guardrails

Before production: observability, retry policies, fallback behaviors, cost caps. A dashboard your on-call person can actually read at 3am.

Week 6
Phase 04

Limited rollout

Live on 10% of volume. Daily review with your team. We adjust the prompts, tools, and schemas based on what real traffic surfaces.

Week 7–10
Phase 05

Scale to 100%

Ramp weekly. Quality bar is your eval suite, not our gut feel. If we regress, we roll back — automatically.

Week 11–12
Phase 06

Handoff

Your team owns the runbook, the evals, and the dashboard. We stay on retainer for 60 days at reduced scope. Then we're done — unless you want us back.

Before · After

Real numbers from real teams.

Measured at week 12, running on live production traffic. Clients anonymized per NDA; references available.

Engagement
Before
After
Δ
Customer support · SaaS, Series C
6.4 hrs
median resolution
2.1 hrs
median resolution
-67%
Finance close · eComm, public
11 days
month-end close
4 days
month-end close
-64%
Incident triage · Fintech, Series B
18 min
time to ack
2 min
time to ack
-89%
Contract review · Legal ops, F500
3 days
first-pass redline
20 min
first-pass redline
-99%
How we price

Three shapes of engagement.

No time-and-materials. No junior staffing. We quote fixed fees and we honor them.

Most engagements
Project
$120k–$280k
fixed scope, 6–12 weeks

One workflow, end-to-end. Scoped in week 1, shipped to production by week 12, handed off to your team.

  • Discovery & baselining
  • Build, evals, and guardrails
  • Staged rollout
  • Runbook & handoff
  • 60 days of follow-on at reduced rate
Best for: a well-scoped workflow you want done right once.
Most teams
Ongoing work
Retainer
$24k–$48k / mo
continuous, month-to-month

Your fractional senior AI team. We own a portfolio of your agent systems — operate, evolve, and ship new ones as priorities shift.

  • Named senior practitioner
  • Quarterly roadmap
  • Weekly working sessions
  • On-call for regressions
  • All existing evals maintained
Best for: 3+ agent systems in production, or a backlog of automations.
First engagement
Diagnostic
$18k
two weeks, fixed

You have AI in production but it's flaky, expensive, or nobody trusts it. We diagnose, write up findings, and propose a path.

  • Two-week deep dive
  • Written diagnostic report
  • Eval suite we build and leave with you
  • Roadmap for the next 90 days
  • Credit applied to next engagement
Best for: teams unsure if AI is the right tool.
Get started

Two ways in.

Book a call or read our writing. We don't run sales cadences — if there's a fit we'll say so.

Read our writing first